Refund Policy

1. Overview

We strive to ensure that our customers are satisfied with their purchases. However, if you are not completely satisfied with your purchase, we are here to help.

2. Returns

  • Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Time Frame: You have 30 days from the date of purchase to return an item.
  • Proof of Purchase: A receipt or proof of purchase is required to process your return.

3. Refunds

  • Processing: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
  • Approval: If your return is approved, we will initiate a refund to your original method of payment.
  • Time Frame: You will receive the credit within a certain amount of days, depending on your card issuer's policies.

4. Shipping

  • Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us .

6. Contact Us

If you have any questions on how to return your item to us, contact us at:

Best regards
Fibismartgadgets Team.